Download PDF by Bob Hayes, Kathleen Kotwica PhD: Crisis Management at the Speed of the Internet: Trend Report

By Bob Hayes, Kathleen Kotwica PhD

ISBN-10: 012411587X

ISBN-13: 9780124115873

Crisis administration on the velocity of the Internet presents protection executives and practitioners with an summary of the possibly damaging impression of social media communique on company attractiveness. inside mins, the net customer neighborhood can propel a firm into a picture hindrance, model harm, and a monetary disaster-even if the viral info isn't really actual. it's serious that a firm reply fast and decisively to crises in on-line media.

The document explores examples of businesses that experience skilled this type of influence, and describes useful, strategic equipment for mitigating and resolving a hindrance, together with cross-functional group readiness and inner communications education. it's a useful source for any safety specialist operating to create or enhance an current company difficulty administration policy.

Crisis administration on the velocity of the net is part of Elsevier's protection government Council threat administration Portfolio, a suite of actual global strategies and "how-to" instructions that equip executives, practitioners, and educators with confirmed info for profitable defense and threat administration programs.

  • Provides safety executives and practitioners with an outline of the possibly destructive impression of social media verbal exchange on company reputation
  • Cites examples of businesses that experience skilled this type of hazard and describes the successes or mess ups in their responses
  • Describes useful, strategic equipment for mitigating and resolving a crisis
  • Show description

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Additional info for Crisis Management at the Speed of the Internet: Trend Report

Example text

1 Security Management Framework and Interpretation Guide (Continued) Category/Sub- Category/Element Requirement Interpretation/Commentary Background checks Acquire or perform a background check to the extent permissible and practicable; such checks may include criminal, financial, validity of claims on résumé (degrees, certifications, training, experience). Agreements Employees, partners, contractors, and other second parties having access to organizational assets sign appropriate agreements as terms for the association.

There is a responsibility to hire personnel appropriate to the position; additionally, there is a responsibility not to hire inappropriate personnel. For example, persons with a criminal background are likely not the best choice as security guards. Engage legal advice when specifying conditions of employment to ensure compliance with local, regional, and national laws. Specify relevant terms and conditions in employee or third-party agreements. Tenure Awareness Upon initiation of the association, the organization provides an orientation describing security responsibilities.

Tactical initiatives may include proposal work in response to a multi-milliondollar RFP or generally protecting the processing of financial data. , lobbies, reception areas, loading docks. Place access controls between these public areas and the private areas in the organization. Interpretation/Commentary Monitoring is one aspect and an important one. Additionally, restrict access between public areas and other organizational property. This may include card readers, cipher locks, passing by guards, etc.

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Crisis Management at the Speed of the Internet: Trend Report by Bob Hayes, Kathleen Kotwica PhD


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