Bad Apples: Identify, Prevent & Manage Negative Behavior at by Adrian Furnham PDF

By Adrian Furnham

ISBN-10: 0230303846

ISBN-13: 9780230303843

ISBN-10: 1349369217

ISBN-13: 9781349369218

In a tough economic system it's extra vital than ever to control undesirable behaviour within the office and reduce the wear destructive and damaging staff could have on a company. This ebook seems to be on the difficulties businesses can face but in addition indicates the best way to get to the bottom of those matters and paintings in the direction of a good final result.

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Additional resources for Bad Apples: Identify, Prevent & Manage Negative Behavior at Work

Sample text

Illegal insider-trading. Market fraud involving cartels colluding to fix prices. Espionage. ” Fraud at work takes many forms. These include: ġ ġ ġ ġ Payments of false invoices. Payments to nonexistent staff. “Kickbacks” from suppliers. Internal theft of equipment, materials. Perhaps the two most rising forms of fraud are identity theft and phishing, making it easier for people to steal personal information. Phishing occurs when fraudsters set up false sites and get people to give over personal details or move their money to them.

Inevitably, the statistics are very dubious and unreliable. Is a report by an internal auditor a case of whistle-blowing? When is a complaint different from a case of whistle-blowing? Should it really be called whistleblowing if the complainants lose their case? Surveys which ask people if they have (ever) witnessed wrongdoing in their organization reveal that a very high percentage say yes, though the number drops and changes depending on precisely what behaviors are mentioned. However, if then asked whether they “blew the whistle”, this number drops dramatically to less than one tenth of those who say they observed it.

It has been suggested that the workaholic worker is often competitive rather than co-operative, as well as hostile and irritable. Their “supercompetitiveness” and achievement orientation make them neither good colleagues nor good bosses. They may themselves encourage others to break rules and safety regulations, if they believe they get in the way of work outcome. Substance abuse This refers to the use (and abuse) of legal (alcohol and tobacco) and illegal drugs (stimulants, depressants) before, during or after work that may adversely affect production.

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Bad Apples: Identify, Prevent & Manage Negative Behavior at Work by Adrian Furnham


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